Adult Protective Service Practice Exam

Are calls to the Hotline accepted only during normal Adult Protective Investigator working hours?

1. True

2. False

The correct answer is: False

Calls to the Hotline are accepted at all hours, not just during the normal working hours of Adult Protective Investigators. This is crucial because incidents of abuse, neglect, or exploitation can occur at any time, and immediate reporting can lead to timely interventions that ensure the safety and well-being of vulnerable adults. The availability of the Hotline outside of regular hours allows for urgent situations to be addressed promptly, ensuring that individuals in crisis have access to the support and resources they need. This continuous accessibility underscores the commitment to protecting at-risk adults and highlights the importance of having a reliable system in place for reporting emergencies whenever they arise.